Our business staying power, through good times and bad, has been largely due to the loyalty and appreciation of our worldwide customer base. We have done our best to meet our clients' needs and solve their PC problems, as well as help in any way possible.....even receiving lost luggage for a visiting Danish family or guiding people through the local "red tape". Some of our customers have told us that they were told to "ask Zen - they can help you!"
Here are some of their comments.....
Som utlandssvensk och pensionär med vänner i många länder vill man ju hålla kontakt med alla. Det är inte alltid så lätt, men med professionell och vänlig hjälp från Zen2Net är det enkelt.
Du får alltid ett vänligt bemötande så det är en glädje att kontakta dem.
U.B., Almuñécar & Sweden
Last year I came here for the first time and I had need for assistance concerning internet access. Later on I have had various trouble with a couple of Apple products. I am happy to say that in all cases you gave me excellent attendance and my problems were fixed to my full satisfaction. Nothing seems to be too difficult for you.
Reading The Seaside Gazette we were told your firm has existed for 10 years. I wish you good luck in the coming decades, positive that your firm will continue in good health also to the satisfaction for all your other clients, as you certainly seems "to be borne for business".
A. Jacobsen, Norway
Yo pedí a Zen II Net ir a mi casa a reparar mi ordenador. Había acudido a varios personas sin lograr resultados. Nicolás vino a mi casa, lo recogió, lo reparó, y ahora todo está perfecto.
Zen II Net - there's nothing they can't do. I'm an actor, on holiday, my agent rings, needs me to do a filmed audition for a part. I go to Zen II, Nick films me on his smartphone, emails it back to London, job done. I get the part. Same thing, 12 months later, same procedure, I get the part. 100% success rate! A lovely shop, cool,calm, tropical fish, latest hardware and very knowledgable and helpful owners. Why would you go anywhere else?
Under de 9 år som vi bott i Almuñecar har vi många gånger besökt Louisa och Nicolas på Zen II Net och fått hjälp med småsaker. Från första stund kände vi oss välkomna och vi har alltid fått utmärkt service. Ibland har vi tittat in bara för att prata lite och få tips av olika slag, vi har alltid bemöts med värme och glädje.
För ett tag sedan fick vi allvarliga problem med vår dator och då fick vi verkligen erfara den mest otroliga service man kan tänka sig. Nu är vår dator frisk igen och vi vill bara säga: Tack för att ni finns för oss Louisa och Nicolas!"
E. and P.D., Almuñecar & Sweden
Hvis man har problemer med sin PC - Gør Nicolas og Louisa alt hvad de kan for at løse problemet. De er meget behagelige og hjælpsomme mennesker. Og så taler de flere sprog, så man kan altid forstå hinanden.
J. J., Denmark
Nochmals vielen Dank fuer den sehr freundlichen und kompetenten Service! Die Empfehlung, mit unserem Laptop mittels Wifi-Router und der 3G-Simkarte von Masmovil auch von zuhause das Internet zu nutzen zu koennen, war sehr gut. Dank der Hilfe bei den Anmeldeformalitaeten und der perfekten Konfiguration des Routers ist der Zugang zum Internet wirklich kinderleicht. Wir haben hier immer sofort eine sehr stabile und schnelle Verbindung. Video-Telefonate via Skype funktionieren einwandfrei. Was uns auch gefaellt, ist der unkomplizierte Zugriff auf die persoenliche Status-Seite bei Masmovil mit dem aktuellen Nutzungs- und Kontostand. Die Aufladung funktioniert mit 2 Klicks und die Kommunikation mit dem Service-Team per Chat-Funktion ist absolut unkompliziert. Der Huawei-Router arbeitet perfekt. Akkubetrieb und Hosentaschenformat machen ihn universell einsetzbar - wir sind absolut begeistert! Nochmals vielen Dank und liebe Gruesse aus Salobrena!
Bernd & Sabine, Germany
We've recently arrived back in France following a few weeks stay in Almunecar. During this time, we found it necessary to get some unexpected repairs carried out to our aging lap-top. Nick at Zen 2 Net carried out the work very well and once the machine was finished it was as fast as it was when it was new! I never realized just how slow it had become. In conversation, I explained that we we're going to be replacing the lap-top for a lighter machine as we travel a lot and need to save some weight. Nick suggested we consider another PC and showed us the spec. sheet on Toshiba Ultra-books. Well, we ordered one on line there which was delivered to the shop a few days later. Nick made back-up media for us and Louisa spent an hour or so showing me the basics of the new machine.
I feel we were very lucky to have found Zen2Net and found the "no nonsense" approach a huge plus point. Many thanks again for your help, it has been a good experience dealing with you both!!
J.L., Montpellier, France
I have been going to Almunecar for the last five years and thank God I found Zen II Net early on. It's not just a place to do work, and trust me, I have spent countless hours working on my computer. It is a place that feels like home. Nikolas and Louisa really make you feel comfortable, and their hospitality makes you want to go back for more.
Harry Mavromichalis - Artistic Director,
New York City & Cyprus
Enormously knowledgeable about computers and everything that goes on in Almuñecar. Always helpful, always cheerful and always open. We couldn't manage without Zen II!
D. and A. C., (U.K.)
Zen II Net, over many years, has provided a peaceful internet space, in addition to offering professional and commercial advice and much practical help when needed. In all, a thoroughly reliable, sincere and trustworthy service.
P.B. and T.S., London, U.K
There is no better place to get help in Almuñecar than at Zen2Net. Louisa and Nicolas can help you with almost anything.... with your personal computer, language lessons, photo albums, putting together a book of your life, lay-outs exhibitions of shops. These people are the most friendly and helpful persons which you easily get friends with. Try them; they can probably help you with anything!
M. and A. N., Finland & Sweden
Luisa was a tremendous help when I needed to get legal documents sorted at the Government offices, and then project managing work on my house. It was very frustating not being around when things were going on, but with Luisa there, it was the next best thing, plus of course, everything she did was in fluent Spanish!"
S.M., East Sussex, England.
Il y a quelques années, j'ai été témoin des premiers pas de Zen II net àAlmuñecar et, au fil du temps, en de nombreuses occasions, j'ai pu constater et apprécier le grand talent professionel de Nicolas et de Louisa, ansi que leur gentillesse, disponibilité et sens du service. Zen II Net est remarquable par l'esthétique de son cadre, par son ambiance ainsi que par l'excellente qualité de l'accueil qui toujours nous y est réservé.
C. and M. P., Almuñécar
Having lived here in Almuñécar for 9 years this October, I can confirm that zen2net was my first port of call for all my internet, business design, advice, promotions and many other things, not to mention my Spanish lessons. Nick persevered with me for the first 2 years and for that I thank him. Both Louisa and Nick always welcome you with a smile (unlike other shops) and always have time to help you on the internet if you are stuck or just lost in cyber space. The shop and equipment are always immaculate, so all in all, the best internet shop in town by a mile. So congratulations to you both on your continued success and long may it last. Best wishes for the future.
Thanks to Louisa and Nicholas (Zen II Net) with their excellent professional service and friendly creative support, they were an integral part of my book Psychedelic Days being produced and published last year.2011.....
Patrick Campbell-Lyons, Writer/Musician, London
We are very pleased to take the opportunity to voice our appreciation of the help and support we have received over nine years from Louisa and Nick of Zen Net. We have always found them to be informative, adaptive, welcoming and cheerful; we have never felt that we were asking too much or doing so at the wrong time whatever our needs have been. Our computer problems have been solved quickly and efficiently and we have had a lot of benefit from their advice and guidance, given their up to date experience and knowledge which they are always willing to share. We happily recommend them to future clients.
P.M. & R.E., Lecrin Valley and London
Just wanted to say a BIG thank you for your help today. You guys were so helpful & welcoming and like a real haven in a storm. As you can see we have internet connection now..yippee!
J. & C., U.K
I just wanted to thank you very much for the wonderful support you provided when you arranged internet connection for me with Movistar. I can confirm that after using the service for a week, I am getting a constant speed of 10.5 mbs, peaking to 12mbs from time to time. I was very impressed with how you mapped our location to ensure you recommended the most appropriate provider. Also, taking the time to go with us to the Movistar shop made the whole process hassle free as my Spanish is still very rudimentary. Excellent value for money and a gracious service - thank you both very much.
G. Turney, U.K.
Siempre les pensamos con cariño y agradecimiento por la manera con la que ustedes ayudan, en todo sentido, a la poblacion española de Almuñecar como a la poblacion extranjera. Que hariamos los extranjeros sin la profesionalidad, educacion y cultura que ustedes demuestran en ZEN II NET. Gracias por todo, cuidense, y reciban un abrazote!
Sus amigos de siempre,
D. y G. M., Monona, Wisconsin, U.S.A
We have been using Zen II Net for 8 years now. They are one of our first ports of call whenever we return to Almunecar. My wife and I have got to know Louisa and Nick - they are exceptionally helpful and friendly - and a good source of local knowledge and advice. The IT and internet facilities offered are first rate - reliable and good value for money. A few years ago they were able to recover some important project data when my PC failed, thus saving a large amount of re-work. We've also bought a laptop and software. We have no hesitation in recommending them!
K and M.Mc, Almuñécar and London
I cannot thank Louisa and Nick of Zen II Net enough for all their help and attention over the last few years. They have been invaluable to our business Perros Si, translating for us and helping our students who are usually from the UK. They offer a multitude of services and deliver them with patience, a unique attention to detail and integrity
My six year old laptop needed a bit of attention to improve its security and operating speed. Zen took care of all this for me and my PC is now running really well !
I.M., Oxford, England
I have known you from the very beginning of my internet visits, and your start of business in Spain. I have learned to know you both personally and by your business. I have the best experience both from the internet "cafe" and all the other helpful business you do (fixing my computer was really important for me). Nothing is really difficult for you. Always at the best service. Thank you very much for your 10 years of best business, hoping that you will be around for the next years as well.
L.T., Norway & Almuñécar
We would not be where we are today without you so a huge Thank You for your trust and appreciation.
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